THYME village - Opticomm Outage (Outage)
  • Priority - High
  • Affecting Other - Opticomm Fibre Services

  • 05/11/2025 - 0945

     

    We have received the following notice from OPTICOMM regarding anoutage affecting services in the THYME Village, Evans Head.

    As more updates are available we will publish them here.

    You can also check the Opticomm site directly here: https://online.telco.opticomm.com.au/network
    Just input the Evans Head postcode 2473

    Regards,
    The NewSprout Team

    Thyme Lifestyle Resort (EVAN)

    Opticomm is aware of an unplanned backhaul outage caused by a network failure in our upstream backhaul carrier's network. We are engaging with our upstream backhaul carrier to ensure they restore services as quickly and safely as possible. • Update: New outage • Disruption start time: 05/11/2025 09:35 • Affected location and community: Exchange : SFBY , WTFD , SAST , CESS , SCOM , EVAN , MBAH , STKN Communities : Seaside , Waterford County , The Links , Campbell Estate , Sawtell Commons , Thyme Lifestyle Resort , MURWILLUMBAH , STOCKTON , Hundred Hills (Velocity) , Fern Bay Seaside Village (Velocity) , Fullerton Cove • Suspected cause: Backhaul • Impact: Offline • Next expected update: 05/11/2025 10:36 • Estimated Service restoration date/time: 05/11/2025 23:00 We understand the inconvenience this disruption may be causing and appreciate your patience.    		 Internet High 05/11/2025 9:35am 05/11/2025 11:00pm

  • Date - 05/11/2025 09:47
  • Last Updated - 05/11/2025 09:50
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