Emergency Outage - 13/11/17 22:00 to 23:00 AE (Scheduled)
  • Priority - Low
  • Affecting Other - Broadband DSL & NBN Services
  • Emergency Upgrade
    = = = = = 

    13-11-2017  10:00 pm to 11:00 pm AEDST

    = = = = =

    Due to an emergency 
    upgrade of Backhaul hardware being performed tonight, some ADSL, fixed wireless and
    fibre services may experience disruptions to their service from 22:00 to 23:00 AET.

    We apologise for any inconvenience this may cause.

  • Date - 13/11/2017 22:00 - 13/11/2017 23:00
  • Last Updated - 13/11/2017 18:26
Hosting Server Issue (Investigating)
  • Priority - Low
  • 15:15 AEDT

    Our data centre experienced a routing issue which caused the outage. We are still waiting on further information.



    12:30pm AEDT

    We have experienced a widespread Hosting issue which is currently resolved.

    Our engineers are still investigating the issue and we will include more information on our website shortly.

  • Date - 13/11/2017 13:49
  • Last Updated - 13/11/2017 15:16
Planned Core Infrastructure Work (Scheduled)
  • Priority - Low
  • Affecting Other - Broadband NBN Services
  • ## Planned Outage ## 

    ---------------------------------------------------
    #### Maintenance Window: ####

    **Start:** 16/11/2017 23:00:00 AWST 
    **End:** 17/11/2017 05:00:00 AWST

    ---------------------------------------------------
    #### Duration of Outage: ####

    360 Minutes

    ---------------------------------------------------
    #### Description of Work: ####

    CARRIER PLANNED WORK:

    Carrier techs will be performing Physical relocation of OSN shelfs into new racks.

    If your service drops during this time, please restart your router (and NTD if applicable)


    We apologise for any inconvenience this may cause.

  • Date - 16/11/2017 23:00 - 17/11/2017 05:00
  • Last Updated - 27/10/2017 14:11
Planned Outage - ADSL Broadband - 01/12/2017 (Scheduled)
  • Priority - Low
  • Affecting Other - Broadband DSL Services
  • Planned Outage - 01/12/2017
    ------------------------------------------------------------

    Start: 01/12/2017 01:00:00 AEDT
    End: 01/12/2017 06:00:00 AEDT


    Due to a planned carrier upgrade some Broadband DSL Services in the areas of:

    CRONULLA, (NSW)

    may be disrupted for up to 60 minutes within the change window.

    We apologise for any inconvenience this may cause.

  • Date - 01/12/2017 01:00 - 01/12/2017 06:00
  • Last Updated - 28/09/2017 16:26
Planned Outage - ADSL Broadband - 17/11/2017 (Scheduled)
  • Priority - Low
  • Affecting Other - Broadband DSL Services
  • Planned Outage - 17/11/2017
    ------------------------------------------------------------

    Start: 17/11/2017 01:00:00 AEDT
    End: 17/11/2017 06:00:00 AEDT


    Due to a planned carrier upgrade some Broadband DSL Services in the areas of:

    CRONULLA,BUNDEENA,BUNDEENA (NSW)

    may be disrupted for up to 60 minutes within the change window.

    We apologise for any inconvenience this may cause.

  • Date - 17/11/2017 01:00 - 17/11/2017 06:00
  • Last Updated - 28/09/2017 16:24