Network Status Planned and Unplanned Outages

Thursday 13/03/2025 9:30

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Some NBN services continue to experience issues, even though the NBN have said the Unplanned Outages have been fixed, some users are still experiencing issues, e.g. Far North Coast Hinterland, small pockets of the Gold Coast.

Unfortunately we do not know of an issue unless you notify us. Please let us know if you are still experiencing service issues from the storm.

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You can also check your NBN service directly here: https://www.nbnco.com.au/support/network-status

Monday 10/03/2025 12:00

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Some NBN services are still experiencing issues, however in certain cases, e.g. Gold Coast, the NBN have said the Unplanned Outage has been fixed, yet some users are still experiencing issues.

Unfortunately we do not know of an issue unless you notify us. Please let us know if you are experiencing service issues from the storm.

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You can also check your NBN service directly here: https://www.nbnco.com.au/support/network-status

Friday 07/03/2025 18:30

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Fixed Wireless NBN services restored just after 6pm for Wollongbar, Alstonvale, Tuckombil, Pearces Creek.

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You can also check your NBN service directly here: https://www.nbnco.com.au/support/network-status

Friday 07/03/2025 7:30am

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Some Fixed Wireless NBN service are down near Wollongbar, Alstonvale, Tuckombil, Pearces Creek.

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An unplanned outage is affecting the network in these areas.

NBN are investigating a network outage in your area. Your service may experience a partial or total loss of connectivity. Restoration is underway.

You can also check your NBN service directly here: https://www.nbnco.com.au/support/network-status

Wednesday 05/03/2025 10:00am

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There are currently no issues.

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Widespread unplanned outages affecting broadband or mobiles services will be updated here. In the event of any issues caused by wind or rain we will update this notice as we receive updates.

You can also check your NBN service directly here: https://www.nbnco.com.au/support/network-status

Stay safe.